Frequently Asked Questions

Sponsorship is a meaningful way to support children, adults, schools, or communities by providing resources, education, and care that create lasting impact.

Recurring monthly support provides essential resources and services while giving you the opportunity to connect and see the impact of your generosity.

Your sponsorship continues for as long as the participant, school, community, or children’s home is in the program, or until you choose to end it.

Yes, you can pause your sponsorship for up to 90 days or end your sponsorship at any time.

Yes. Your security and privacy are of the highest priority. We use industry-standard SSL technology to keep your information safe and secure.

Yes! Please send checks payable to Sponsorship Services at: P.O. Box 71447, Marietta, GA 30007.

Follow the link in your online donor portal, or contact our support team at connect@mysponsorship.org or (770) 559-9338, Monday–Friday, 9:00 AM–5:00 PM ET.

Sponsors typically receive updates quarterly, including stories, photos, and reports showing the impact of your support.

To care for every participant fairly, we do not allow individual gifts.

Absolutely! Visits are encouraged, and trips are offered throughout the year.

If a participant leaves the program, we’ll notify you and transfer your sponsorship to another participant. You may also pause or end your sponsorship at any time.

Yes! You may share photos, but use only their first name and avoid any identifying details to protect their safety.

Please communicate only through our approved channels. If contacted directly, do not reply and let us know so we can guide the next steps.